Frequently Asked Questions


Do I need to provide credit card information to sign up for the 30-day trial?
You can create an account for free using your name and e-mail address. You will need to enter credit card information in order to add a location to the system and begin the 30-day trial.


What happens at the end of my free trial?
Your account will auto-renew unless you cancel. You may cancel at any time.


How much does Max Feedback cost?
Pricing is dependent on the number of business locations you enter into Max Feedback. Each location is $100/month. Your first 30 days for each location is complimentary through our free trial.


Do I have to pay for each review?
No. Again, our pricing is based on the number of your business locations utilizing our review system. Each location is $100/month following the free 30-day trial.


Do I need an existing account on Google to use Max Feedback?
Yes. Your business location needs to have a verified Google Maps listing.


What happens to my Google reviews if I cancel my trial or my service?
Absolutely nothing. Any Google reviews you have obtained using Max Feedback will remain.


I know my business already has some Google reviews. Why don’t I see them in my Max Feedback dashboard?
At this time, our dashboard shows only data for reviews gained through our system. We do not pull data about your existing reviews.